Access Card Guide

Your access card (RFID card) is your key to the building — lobby doors, car park barriers, facilities, and lifts.

Types of Cards

Card Type	Who Gets It	Validity
Owner Card	Registered unit owners	Permanent (until card expires or cancelled)
Tenant Card	Registered tenants	Tied to tenancy period
Visitor Card	Temporary guests	Single-use or limited duration

Getting a Card

New Owner

1. Visit Management Office during office hours
2. Bring your SPA and IC
3. Fill out the access card application form
4. First card is free (check with MO)
5. Additional cards: RM X each (check with MO)

New Tenant

1. Your landlord must register you with the MO first
2. Visit MO with your tenancy agreement
3. MO issues tenant card valid for contract period
4. Deposit may be required (refundable on return)

Replacement Card

• Lost card: Report to security immediately (to deactivate the old card)
• Damaged card: Bring to MO for replacement
• Fee for replacement: RM X (check with MO)

Lost or Stolen Card

Immediate Actions

1. Call SECURITY: 03-7660 4754    ← Deactivate card immediately <!-- [REF:rakyatboop:SECURITY-PHONE] -->
2. Visit MO: Get replacement card  ← During office hours
3. File report: If stolen           ← Police report recommended

Don’t delay. A lost card could be used by someone else to access the building. Report it the moment you notice it’s missing.

Adding a Card

• Maximum 2 cards per unit for owners (may vary)
• Tenants may have 1 card per tenant registered
• Additional cards for family members available (check with MO)

Using Your Card

Where to Tap

• Main lobby — entrance door
• Car park — barrier gate
• Facility access — pool, gym (where applicable)

If Your Card Stops Working

Possible reasons:

1. Card expired — visit MO for renewal
2. Card demagnetized — try a different angle, or replace
3. Reader malfunction — try another reader, report to security
4. Access revoked — check with MO (ownership/tenancy status)

Card Expiry

• Owner cards: valid indefinitely unless replaced
• Tenant cards: expire on tenancy end date
• Visitor cards: expire same day or within validity period
• Expired cards simply stop working — no penalty

Security Advisory

• Don’t share your card with unauthorized people
• Don’t hold the door for strangers — they should tap their own card
• Report suspicious behavior to security
• Cards contain no personal data — just an access key

See Also

• Visitor Pass Registration — register visitors via the Gprop system
• Emergency Contacts (security number)
• Building Rules
• New Owner Welcome Guide